About

France Bélanger is a University Distinguished Professor, R. B. Pamplin Professor, and Tom & Daisy Byrd Senior Faculty Fellow in the Pamplin College of Business at Virginia Tech. She holds a Ph.D. from the University of South Florida, with specialization in Digital Interactions, Information Privacy and Security, and Cybersecurity Governance. Her research focuses on digital interactions between individuals, businesses, and governments, as well as related cybersecurity and privacy issues. Her work has been published in leading journals such as Information Systems Research, MIS Quarterly, Organization Science, Journal of the Association for Information Systems, European Journal for Information Systems, Journal of Strategic Information Systems, and Information Systems Journal. She is ranked among the top 1% most influential authors across all disciplines and among the top 100 most cited IS researchers based on H-index. Bélanger has received several international research awards, including the 2013 INFORMS Design Science Award for Outstanding Research Stream and the 2020 Lifetime Academic Achievement Award from the International Institute for Applied Knowledge Management. In 2022, Woxsen University in India funded the France Bélanger Chair in Information Systems in her honor. She has served as Senior or Associate Editor for prominent journals such as MIS Quarterly, Information Systems Research, and the Journal of the Association for Information Systems, and is a member of the Distinguished Editorial Advisory Board for the International Journal of Information Management. Her research has been funded by various agencies, including the National Science Foundation, totaling over U.S. $1.5 million. Bélanger has held several distinguished visiting positions worldwide, including Fulbright Distinguished Chair, Erskine Fellow, KoMePol-IT Fellow, and Visiting Professorial Fellow. In 2022, she co-launched ‘Voices of Privacy,’ an outreach program aimed at educating society about information privacy issues and solutions.

Research topics

• Computer Science
• Political Science
• Artificial Intelligence
• Sociology
• Computer Security
• Social psychology
• Psychology
• Social Science
• Internet privacy
• Epistemology
• Data science
• Knowledge management
• Law

Selected publications

• A latent profile analysis of dyadic level information disclosure behaviours: an investigation of parent-teen dyads

  Behaviour and Information Technology · 2026-03-16

  article
  PublisherDOI

• Processes and Performance in Technology-Enabled Teams: The Mediating Role of Team Ambidexterity

  Journal of the Association for Information Systems · 2026-01-01

  article

  Information systems (IS) usage by team members within organizational teams is crucial to organizational work. Research shows that in addition to IS use, teams work through a number of processes (e.g., coordination, communication, conflict management, knowledge sharing) and develop emergent states (e.g., cohesion, ambidexterity) that influence their effectiveness. This research theoretically explores the distinction between team processes and emergent states and how they affect team outcomes. Specifically, it focuses on how the emergent state of team ambidexterity mediates the relationship between the team processes of IS usage and coordination and team performance. We conducted an observational study and a quantitative study with 106 team members in 33 teams in an organization. The findings indicate that team ambidexterity mediates the relationship between team IS usage and performance, as well as team coordination and performance. This research contributes to a better understanding of the construct of team ambidexterity and the concepts of team processes and emergent states and their relative roles in affecting team performance in technology-enabled work. We discuss the theoretical implications and contributions of our work and provide avenues for future research.

  PublisherDOI

• Promoting research on cyber threat intelligence sharing in ecosystems

  Journal of Cybersecurity · 2025-01-01 · 1 citations

  articleOpen access

  Abstract In today’s hyper-connected world, sharing cyber threat intelligence (CTI) is essential for strengthening collective defenses against an ever-evolving landscape of cyber threats. While most cybersecurity professionals acknowledge its importance, many believe their organizations could improve CTI sharing, highlighting ongoing challenges in translating recognition into practice. CTI sharing remains one of the most complex and underdeveloped areas of cybersecurity strategy, with challenges that extend far beyond the technology realm, exacerbated by the absence of a universally accepted definition of CTI, incompatible platforms, and multiple interpretations of trust related to sharing. Theoretical frameworks such as the economics of information exchange and human-to-technology trust that work well for explaining other forms of information sharing, fall short in comprehensively explaining the challenges of CTI sharing. This perspective calls for an expanded research agenda to uncover the underlying barriers to and enablers of CTI sharing. We highlight the unique nature of CTI, where the fusion of raw threat data with human insight distinguishes it from other forms of information exchange, complicating traditional models of data sharing. We develop our perspective beyond existing paradigms, informed by our theoretical repertoires and insights from forty interviewed cybersecurity professionals, to propose a structured approach toward evaluating CTI sharing. We conclude by presenting a conceptual framework that identifies ten factors shaping CTI sharing outcomes and offer a research agenda to advance the CTI sharing research and practice.

  PublisherDOI

• Parent and adolescent perspectives on family problems during the <scp>COVID</scp>‐19 pandemic: Implications for family resilience

  Family Relations · 2024-10-21 · 2 citations

  articleOpen access

  Abstract Objective To understand how parents and adolescents perceive the major family problems they faced during a global pandemic, focusing on implications for family resilience. Background Families are challenged by the upheaval in contemporary life due to a global health pandemic and unrelenting changes to work, school, civic, and home routines. Family resilience theory guided our understanding of how families perceive and understand the problems they faced during a major disruption in their lives. Method A diverse sample of parent–adolescent pairs was surveyed at two points in time. Qualitative content analysis was used to analyze open‐ended questions asking about family members' perceptions of the major problems they faced as a family during the pandemic. Results Most participants reported a major family problem during the pandemic (e.g., unemployment, online learning, isolation, fear of COVID‐19), with financial issues being the most prevalent problem. Parents were more likely to identify a major family tension, compared with adolescents, who were more likely to say they were unaware of any major family problems. Conclusion Parents and adolescents reported substantial family stress and tension, especially around financial strain and social isolation, indicating their heightened awareness of the new risks they were facing. Both parents and adolescents also described a willingness to pull together on behalf of family well‐being and adaptation. Implications Support mechanisms through public policy and from family life practitioners can help families navigate pandemic‐related stressors, assess adverse events in adolescence, promote new pathways in navigating disrupted routines, and enhance family resilience.

  PublisherOA PDFDOI

• The effects of digital nativity on nonvolitional routine and innovative usage

  Information Technology and People · 2022-11-04 · 9 citations

  articleOpen accessSenior author

  Purpose This study explores the differences between digital immigrants (DIs) and digital natives (DNs) in the continuance of routine and innovative information system use. Design/methodology/approach A quantitative survey was conducted with two different samples comprising 100 DIs and 152 DNs in mandatory information system use contexts. Data were analyzed with structural equation modeling to examine the hypothesized relationships in the research model. Findings Results revealed differences among digital nativity groups. The effect of confirmation of expectations about system use on satisfaction is stronger for DNs whereas the effect on task–technology fit (TTF) is similar in both digital groups. Interestingly, significant differences between digital nativity groups occur in routine use. For DIs, TTF and habit are significant while for DNs, satisfaction significantly affects routine use. The results show no difference between digital native groups regarding innovative use. Originality/value This study extends the concept of digital nativity to routine and innovative system use, contributing to an enhanced understanding about the differences in information systems continuance (ISC) based on digital nativity. It also provides a fine-grained discussion of how to classify digital nativity and its impact in working contexts and extends the IS continuance model by considering two types of IS usage.

  PublisherOA PDFDOI

• Seeking rhetorical validity in fear appeal research: An application of rhetorical theory

  Computers & Security · 2022-11-21 · 5 citations

  articleOpen access
  PublisherOA PDFDOI

• Family Tensions and Information Privacy: A Barrier to Diffusion of Proximity Tracing Applications?

  Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences · 2022-01-01 · 2 citations

  articleOpen access1st authorCorresponding

  Technology played a central role during the pandemic for communications and services. It was also touted as a potential solution to control the spread of COVID-19 via proximity tracing applications, also known as contact tracing (CT) apps worldwide. In non-mandated settings, however, these apps did not attain popularity. Privacy concerns were highlighted as one reason. We explored how family perceptions of CT apps can affect the family’s use of such apps. We surveyed parent-teen dyads twice over a 5-month period. We analyzed parent-teen perceptions of each other’s intentions and use of CT apps at time 1 and 2, exploring changes over time. Parents’ use intentions were influenced by their and their teens’ perceptions of the benefits but not privacy concerns. Teen intentions were influenced by their own perceptions of benefits, not their parent’s, and their parent’s concerns for the family. Intentions always influenced usage, including intentions at time 1 influencing use at time 2, demonstrating a longitudinal effect of intentions on usage existed for parents and teens.

  PublisherDOI

• The Mediating Role of Fitness Technology Enablement of Psychological Need Satisfaction and Frustration on the Relationship between Goals for Fitness Technology Use and Use Outcomes

  Journal of the Association for Information Systems · 2022-01-01 · 19 citations

  articleOpen access

  The aim of fitness technologies, a combination of wearables and associated applications, is to support users’ health and fitness regimes. The market for fitness technologies continues to increase, and the technologies themselves are quickly advancing. However, it is unclear how effective fitness technologies are in generating wellness outcomes, and there is concern regarding frequent discontinuance behaviors. Accordingly, we develop a model to explain how the perception that fitness technologies satisfy or frustrate users’ basic psychological needs (BPNs) in exercise mediates the relationships between the users’ goals for fitness technology use and psychological well-being and continuance. We find that users who start using fitness technologies for enjoyment, challenge, revitalization, affiliation, or to make positive improvements to their health or strength and endurance, are more likely to report that the fitness technologies are satisfying their BPNs, whereas users who start using them for stress management, social recognition, competition, or weight management are more likely to report BPNs frustration. Notably, users who start using fitness technologies for enjoyment and to make positive improvements to their health or strength and endurance are less likely to report BPNs frustration, and use driven by social recognition goals can decrease BPNs satisfaction. BPNs satisfaction is associated with both increased psychological well-being and continuance, whereas BPNs frustration is negatively associated with both. Fitness technologies must thus be perceived by users to satisfy their BPNs (i.e., autonomy, competence, and relatedness) in exercise to ensure positive outcomes from use.

  PublisherOA PDFDOI

• The mediating role of group dynamics in shaping received social support from active and passive use in online health communities

  Information & Management · 2022 · 38 citations

  • Sociology
  • Psychology
  • Social psychology
  PublisherOA PDFDOI

• A longitudinal study on improving employee information protective knowledge and behaviors

  Computers & Security · 2022-02-08 · 17 citations

  article1st authorCorresponding
  PublisherDOI

Frequent coauthors

• Robert E. Crossler

  Washington State University

  40 shared

• Allen C. Johnston

  27 shared

• Merrill Warkentin

  27 shared

• Paul M. Di Gangi

  26 shared

• Dianne H. Jordan

  Booz Allen Hamilton (United States)

  20 shared

• Craig Van Slyke

  Louisiana Tech University

  16 shared

• Lemuria Carter

  11 shared

• Mary Beth Watson‐Manheim

  9 shared

Labs

• Accounting and Information SystemsPI

Awards & honors

• 2013 INFORMS Design Science Award for Outstanding Research S…
• 2020 Lifetime Academic Achievement Award from the Internatio…
• France Bélanger Chair in Information Systems funded by Woxse…
• Fulbright Distinguished Chair (2006)
• Erskine Fellow (2009)