
Susan Miller
· Professor Emerita of Health Services, Policy and PracticeVerifiedBrown University · Health Services, Policy and Management
Active 1980–2022
Research topics
- Machine Learning
- Medicine
- Nursing
- Computer Science
- Applied psychology
- Statistics
- Medical education
- Psychology
Selected publications
Evaluating implementation strategies to support documentation of veterans' care preferences
Health Services Research · 2022 · 22 citations
- Computer Science
- Machine Learning
- Medicine
OBJECTIVE: To evaluate the effectiveness of feedback reports and feedback reports + external facilitation on completion of life-sustaining treatment (LST) note the template and durable medical orders. This quality improvement program supported the national roll-out of the Veterans Health Administration (VA) LST Decisions Initiative (LSTDI), which aims to ensure that seriously-ill veterans have care goals and LST decisions elicited and documented. DATA SOURCES: Primary data from national databases for VA nursing homes (called Community Living Centers [CLCs]) from 2018 to 2020. STUDY DESIGN: In one project, we distributed monthly feedback reports summarizing LST template completion rates to 12 sites as the sole implementation strategy. In the second involving five sites, we distributed similar feedback reports and provided robust external facilitation, which included coaching, education, and learning collaboratives. For each project, principal component analyses matched intervention to comparison sites, and interrupted time series/segmented regression analyses evaluated the differences in LSTDI template completion rates between intervention and comparison sites. DATA COLLECTION METHODS: Data were extracted from national databases in addition to interviews and surveys in a mixed-methods process evaluation. PRINCIPAL FINDINGS: LSTDI template completion rose from 0% to about 80% throughout the study period in both projects' intervention and comparison CLCs. There were small but statistically significant differences for feedback reports alone (comparison sites performed better, coefficient estimate 3.48, standard error 0.99 for the difference between groups in change in trend) and feedback reports + external facilitation (intervention sites performed better, coefficient estimate -2.38, standard error 0.72). CONCLUSIONS: Feedback reports + external facilitation was associated with a small but statistically significant improvement in outcomes compared with comparison sites. The large increases in completion rates are likely due to the well-planned national roll-out of the LSTDI. This finding suggests that when dissemination and support for widespread implementation are present and system-mandated, significant enhancements in the adoption of evidence-based practices may require more intensive support.
Journal of the American Medical Directors Association · 2020 · 48 citations
Senior authorCorresponding- Medicine
- Nursing
Recent grants
NIH · $447k · 2016
Nursing Home Culture Change: Evaluating Change in Practice and Quality Outcomes
NIH · $1.9M · 2015–2019
NIH · $75k · 2009
NIH · $79k · 2002
Frequent coauthors
- 166 shared
Joan M. Teno
Providence College
- 151 shared
Vincent Mor
Providence College
- 147 shared
Susan L. Mitchell
Harvard University
- 136 shared
Mary Ersek
University of Pennsylvania
- 112 shared
Laura C. Hanson
University of North Carolina at Chapel Hill
- 108 shared
Julie C. Lima
Brown University
- 101 shared
Greg A. Sachs
Indiana University School of Medicine
- 101 shared
R. Sean Morrison
Icahn School of Medicine at Mount Sinai
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